We aim to deliver your order in a timely and efficient manner. Please read the details below to understand our shipping process and expectations.
1. Order Processing
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Orders are processed within 1–3 business days after confirmation.
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Orders placed on weekends or public holidays are processed on the next working day.
2. Shipping Time
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Estimated delivery time is 4–10 business days, depending on your location and the courier service.
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Delivery timelines may vary due to weather conditions, festivals, or operational delays from logistics providers.
3. Shipping Charges
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Shipping charges (if any) will be displayed at checkout before payment.
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Free shipping may be offered on selected products or above certain order values, as per promotional offers.
4. Order Tracking
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Once shipped, a tracking ID and courier details will be provided via email or SMS.
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You can use the tracking number to monitor your order status on the courier partner’s website.
5. Address Accuracy
Please ensure all shipping details are entered correctly. We are not responsible for delays or failed deliveries due to incorrect or incomplete address information.
6. Delivery Attempts
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Our courier partners usually attempt delivery 2–3 times before returning the package.
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If delivery fails and the order is returned, re-shipping may incur additional charges.
7. Damaged or Lost Packages
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If your package arrives damaged or is lost in transit, please report it within 48 hours of delivery or the expected delivery date.
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We will assist in resolving the issue with the courier service.
8. Contact Us
If you have any questions about our Shipping Policy, please contact us at thakurji.kurta@gmail.com.