We want you to be satisfied with your purchase. If you are not completely happy with your order, you may be eligible to return the product under the terms outlined below.
1. Eligibility for Returns
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Items can be returned within 7 days of delivery.
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To be eligible for a return, items must be:
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Unused and in their original condition
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Unwashed and unworn
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With original tags and packaging intact
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2. Non-Returnable Items
The following items are not eligible for return:
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Items marked as "Final Sale" or "Non-returnable"
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Innerwear, swimwear, or any intimate wear due to hygiene reasons
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Customized or made-to-order products
3. Return Process
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To initiate a return, please raise a return request via the order panel or customer service.
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Once approved, instructions will be provided for sending the item back.
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Return shipping charges may apply unless the return is due to a damaged, defective, or wrong item received.
4. Refunds
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Once the returned item is received and inspected, the refund will be processed.
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Refunds will be issued to the original payment method within 5–7 business days after approval.
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Shipping charges (if any) are non-refundable.
5. Exchanges
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You can easily exchange by this process :
1. First send your product at our address (Company won’t bear any shipping charge)
2. Product should be Unused and in their original condition, Unwashed and With original tags and packaging intact
3. After verification new article will be shipped at your address
6. Damaged or Incorrect Items
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If you receive a damaged or incorrect item, notify us within 48 hours of delivery.
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We will arrange a replacement or initiate a refund upon verification.
7. Contact Us
If you have any questions about our Return & Exchange Policy, please contact us at thakurji.kurta@gmail.com.